Cleaner claims. Faster follow-up.
Talos runs the billing work that ties up your front and back office: charge entry, claim submission, payment posting and denial follow-up. A trained team follows documented procedures and reports on the numbers that matter.
The billing cycle, end to end.
Charge entry and claim submission
Charges entered accurately and claims submitted promptly, with a check for missing information before they go out.
Payment posting
Payments and adjustments posted and reconciled against what you expected to receive.
Denial and rejection follow-up
Denied and rejected claims investigated, corrected and resubmitted, with the reasons logged so patterns can be fixed.
Accounts receivable follow-up
Outstanding claims and patient balances chased on a set schedule until they are resolved.
Reporting
Regular reports on days outstanding, collection rates and aging, so you see how billing is performing.
Practice-management tools
Work is done in your practice-management and billing system, so your data stays where you keep it.
Documented, staffed and measured.
- 01
Review
We look at how billing runs today, including backlog and denial patterns.
- 02
Document
We write the process down as a clear, repeatable procedure.
- 03
Staff and train
We assemble and train the team on your systems and payers.
- 04
Run and report
The team works to agreed turnaround times and reports each month.
- 05
Improve
We use denial data to fix problems at the source.
Patient information is sensitive. We treat it that way.
Team members work under NDA with access limited to what each role needs, using secured tools with audit trails. Before we start, we review your compliance and contractual requirements with you, including any business associate agreement your practice needs.
- Role-based access and NDAs for every team member
- Work performed in your own billing system
- Named backup for every seat
- Monthly reporting and a quarterly review
- Replacement within one week if a team member does not work out
Medical billing, answered.
Do we have to change our billing software?
No. Our team works in the system you already use.
Can we hand over only part of the cycle?
Yes. Many practices start with claim follow-up or payment posting and add more once they see results.
Who is accountable for the results?
Talos, through a team leader who reviews the work and reports to you against agreed service levels.
How do you handle compliance requirements?
We review your requirements with you before starting and agree the controls, access and agreements the work needs.
How quickly can we start?
After a short review, we typically have a team member working within 7 to 14 days.
Get a free billing review
Tell us how billing runs today. We will reply within one business day with a recommendation.